Privacy Policy

This privacy policy is issued on behalf of Wilson Vale Catering Management Limited (“Wilson Vale”). Wilson Vale operates its website and is responsible for the collection and storage of personal data through the website.

 

Data controller

To the extent that the data processing activities relate to Wilson Vale’s business in the UK, Wilson Vale Catering Management Limited is a registered Data Controller under

Registration No. ZA292200.

Our offices are located at:
Ivanhoe Office Park
Ivanhoe Park Way
Ashby-De-La-Zouch
LE65 2AB

Contact details of our compliance department responsible for data processing:

Correspondence address:
Wilson Vale Catering Management Limited
Ivanhoe Office Park
Ivanhoe Park Way
Ashby-De-La-Zouch
LE65 2AB

Email address: dpo@wilsonvale.co.uk

 

What personal data is processed?

1. a) Data processed when visiting our website
   The following data is automatically collected when you visit our website:

• Name of retrieved web page
• Date and time of the retrieval
• Referrer URL (the previously visited page)
• IP address

1. b) Data processed when you contact us
   You can also provide us with the following data if you contact us via the contact forms integrated on our website or by e-mail:

• Your contact data: your name and e-mail address in connection with the
• content of your inquiry as you submit it to us 

You are not obliged to provide us with the data listed in the aforementioned sections a) and b). Without this data, however, we are not able to provide you with the website with all its functions or to answer your contact request.

Our website is purely for your information only, we do not accept payments.

 

For what purpose and on what legal basis is the data processing carried out? 

Insofar as data about access to the website and the server log files also includes personal data, we collect and process this data in our legitimate interest within the meaning of Art. 6(1) lit. f Data Protection Regulation (GDPR) (in order to operate and improve the website). 

Wilson Vale only uses log data to ensure the technical functionality and security of the website. However, Wilson Vale reserves the right to check the log data retrospectively if there is a justified suspicion of unlawful use on the basis of concrete indications.

If you send us an inquiry about our offer via contact form or e-mail, we process your personal data for the purpose of carrying out pre-contractual measures within the meaning of Art. 6(1) lit. b GDPR (to be able to make you an offer and/or to answer your questions about our offer).

We will not use your contact details to send you direct marketing material.

 

Who do we share your data with?

As part of the provision of our website, we work with IT service providers who support us in the creation, operation and further development of the website and keep the website and its content stored on their servers. Furthermore, we use the tool of an IT service provider to analyze pseudonymous usage data (for more information on how we analyze usage data, see the section “What are cookies and what types do we use?”). The service providers we use in connection with the provision and operation of our website process personal data of the website users shared with them for this purpose as our data processor within the meaning of Art. 4(8) GDPR. We have therefore concluded data processing agreements with the service providers to protect your data.

We do not transfer personal data outside of the EEA.

 

How long do we store personal data?

We store your personal data for as long as is necessary for the purposes for which it was collected. The retention or storage periods result from business requirements and relevant laws.

Stored personal data will be deleted if you revoke any consent you have given us to process it, if the data is no longer necessary for the fulfillment of the purpose for which it was processed, or if its processing is inadmissible for other legal reasons.

 

Recruitment 

If you voluntarily provide personal information relating to job vacancies, CV’s will be used for the purposes of recruitment only. They will be shared only with authorised Wilson Vale employees and our appointed client representatives.

• Unsuccessful applicant CV’s will be retained for a maximum of 3 months.
• Shortlisted/interviewed applicants’ CV’s will be retained for 6 months
• Successful candidate’s CV’s will be retained for the duration of their employment.

 

Cookies

For the purpose of running and maintaining our website, we collect data on the details of your visits including, but not limited to traffic data, location data and communication data. We do this via the use of cookies.

There are two types of cookie you may encounter when using this website:

First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.

Third party cookies: these are cookies found in other companies’ internet tools which we are using to enhance our site, for example Instagram or LinkedIn have their own cookies, which are controlled by them.

How do I change my cookie settings?
The majority of web browsers allow some control over cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

 

Social Media

Please note that if you do choose to share content from the Wilson Vale website through any social media providers that we don’t control the setting of these cookies and we recommend that you check the provider’s website for further information.

 

Access to Information and Your Rights

In accordance with the European General Data Protection Regulations of 2018 all individuals have the following rights over the processing of their Personal Data –

• The right to be informed – to know what information we hold about you and why
• The right of access – to request copies of your personal data
• The right to rectification – to have inaccurate personal data corrected
• The right to erasure – to have personal data erased under limited conditions
• The right to restrict processing – to have the processing suspended in certain circumstances
• The right to data portability – to have personal data sent directly to another company
• The right to object – to personal data being used for marketing and advertising to you
• The right to lodge a complaint – you may also lodge a complaint with the competent data protection authority if you believe that the processing of your personal data violates data protection laws.

Wilson Vale is supervised by the following data protection authority:

Information Access Team
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire, SK9 5AF
UK

0303 123 1113 

The most effective and efficient way to contact the ICO regarding queries or complaints is by means of the webform.

Please note that there are exceptions to the above rights and that you may not be able to exercise them fully in every situation.

 

Updates

Wilson Vale reviews and updates this privacy policy on a regular basis. All updates will be published on the website and will be kept in line with the most up to date data protection legislation.

 

Contact Us

If you have any queries relating to this policy or concerns about how we process your personal data please address them to dpo@wilsonvale.co.uk