Privacy Policy

Your privacy is of the upmost importance to us and Wilson Vale Catering are fully committed to protecting it. This privacy policy is designed to give you information on how we collect your data and who we share it with.
Wilson Vale Catering Management Limited are a registered Data Controller under Registration No. ZA292200. Our offices are located at:

Ivanhoe Office Park
Ivanhoe Park Way
Ashby-De-La-Zouch
LE65 2AB

Information we collect from you

Our website is purely for your information only, we do not accept payments.
When you contact us via our website we process the personal information you provide (name, company, telephone number, email address) and the reason for your contact to respond to your enquiries about our goods and services, to manage our accounts and records or to handle complaints.

We record your contact details so we can respond to your enquiry and add you to our contact database. We will only retain your contact details on our system if we have a legitimate reason to do so (e.g. because you are a required point of contact associated with a business to business financial sales or purchase transaction that we are legally required to retain for legal or regulatory purposes or if we are actively communicating with you).

We will not use your contact details to send you direct marketing material.

Once we are no longer actively communicating with you, and we are not required to keep your data for any legal reason, we will delete your personal data 12 months following the last correspondence.

Who do we share your data with?

We may share your data with our clients, business partners (such as IT service providers and employment agencies). We will only disclose the minimum data necessary and our partners are contractually required not to use your personal data for any other purpose, they are also required to keep your data secure.
We do not transfer personal data outside of the EEA.

Recruitment

If you voluntarily provide personal information relating to job vacancies, CV’s will be used for the purposes of recruitment only. They will be shared only with authorised Wilson Vale employees and our appointed client representatives.

Unsuccessful applicant CV’s will be retained for a maximum of 3 months.
Shortlisted/interviewed applicants’ CV’s will be retained for 6 months
Successful candidate’s CV’s will be retained for the duration of their employment.
We may also use your CV if we feel there is another suitable vacancy within our business.

Cookies

For the purpose of running and maintaining our website, we collect data on the details of your visits including, but not limited to traffic data, location data and communication data. We do this via the use of cookies.

There are two types of cookie you may encounter when using this website:

First party cookies: these are our own cookies, controlled by us and used to provide information about usage of our site.

Third party cookies: these are cookies found in other companies’ internet tools which we are using to enhance our site, for example Facebook or Twitter have their own cookies, which are controlled by them.

Third Party Cookies

The following third-party cookies are in use on our website –

Google Analytics _utma, _utmb, _utmc, _utmz

The cookies store information used by Google Analytics to track user activity on our site. We use the information to compile reports and to help us improve the website services. The cookies collect information in an anonymous form, including the number of visitors to the website and track where visitors have come to the website from and which pages of our site they visited.

For more information please review the Google Privacy Policy

How do I change my cookie settings?

The majority of web browsers allow some control over cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit www.aboutcookies.org or www.allaboutcookies.org.

Social Media

Please note that if you do choose to share content from the Wilson Vale website through any social media providers that we don’t control the setting of these cookies and we recommend that you check the provider’s website for further information.

Access to Information & Your Rights

In accordance with the European General Data Protection Regulations of 2018 all individuals have the following rights over the processing of their Personal Data –

  • The right to be informed – to know what information we hold about you and why
  • The right of access – to request copies of your personal data
  • The right to rectification – to have inaccurate personal data corrected
  • The right to erasure – to have personal data erased under limited conditions
  • The right to restrict processing – to have the processing suspended in certain circumstances
  • The right to data portability – to have personal data sent directly to another company
  • The right to object – to personal data being used for marketing and advertising to you
  • A right to complain to us, the Data Controller or to the ICO (the UK regulator)
  • The right to have the complaint investigated by the ICO and, where upheld, right to judicial remedy
    Rights in relation to automate decision making and profiling – to have an explanation of the logic behind any computer-based decisions

For more information relating to your rights or to log a complaint with the ICO please refer to the ICO website – www.ico.org.uk

Updates

Wilson Vale Catering reviews and updates this privacy policy on a regular basis. All updates will be published on the website and will be kept in line with the most up to date data protection legislation.

Contact Us

If you have any queries relating to this policy or concerns about how we process your personal data please address them to dpo@wilsonvale.co.uk